There are many reasons why a business seeks to outsource its
IT requirement. Often the justification of moving from a longstanding
supplier, payment for a previously unused service, or simply a service found
cheaper elsewhere using a friend or family member can be quite difficult to
find. Occasionally it seems like a ‘leap of faith’ – rather like changing
accountant, which is why many small businesses adopt the ‘better the devil I know’
attitude. So, here are 7 good reasons to outsource your IT Services to J
& J Systems.
·
Make only one call to one provider and get on
with your work, rather than spending hours chasing multiple suppliers:
As J&J can not only provide hardware and software support, we offer
complete network support, office applications, accounting software, phone
lines, phone calls and broadband services, these coupled with domain and
web hosting services gives us the complete range to cover your business. Just
think, you could spend less time chasing suppliers and relaying messages, with
only one call to J&J.
·
Be secure in the knowledge your Servers and
Workstations are monitored hourly for a range of faults and issues – with or without you
actually present
With our Sentinel system your Servers and Workstations are monitored day
and night, alerting our Support Desk of imminent issues, often from system
generated alerts, if critical services stop working or hard drives become
congested we will know as early as possible giving time to rectify the problem
in the best possible manner.
·
Give your staff more time to do their own
jobs, more productively, with greater efficiency throughout improved
communication systems:
With engineers who travel through Kent and the South East able to call
in or offer remote support from our Support Desk, your staff should be able to
work efficiently and not get involved in supporting the network or office based
equipment, allowing them to get on with their own jobs. How many times a
day does your office ‘IT’ bod spend time under a desk – often it’s the MD,
think of the hourly rate!
·
Update your software seamlessly overnight
without disrupting your staff during their working day:
Often machines aren’t updated regularly due to Internet download
implications, speed or simply because people don’t know how to. Our
Sentinel system will be working hard to update all your Servers and
Workstations during the night, keeping them up-to-date on the latest security
releases of Operating Systems and Office Applications. Updates will be
kept small and regular, causing less disruption and increasing protection for
the business against viruses, and of course, giving everyone else more time to
do what they’re good at.
·
Budget for your support costs with a fixed
monthly fee, which can decrease if you reduce equipment:
Our support plans have a simple monthly fixed fee per server, machine
and peripheral. The fee covers most work on machines based on Microsoft
software, and includes virus damage, machine re-installation and even data
recovery from your back-ups. Our Sentinel monitoring and alert software
is installed on all machines, giving us hourly updates on your system.
You can budget for your support costs and reduce them if you retire equipment
as we will fluctuate the fee to accommodate your business changes.
·
Receive regular, free reviews with you and
your key staff to help you keep in touch with new developments:
One of our Directors will visit your business on a regular basis to
carry out reviews with you, ensuring you are receiving the best service and
making sure you are getting what your business needs from the systems you have
in place. Its all about making your network and systems work for your business,
if your needs change or your staff do, so can the requirement from software or
hardware. We like to ensure we give you the best possible systems and
service for those needs.
·
Give your key staff helpful tips on improving
their skills free of charge:
One of our team will visit your office and deliver an IT Focus session regularly or periodically, according to your business’ needs. This allows staff to receive key updates on software, byte size training sessions or simply a refresher on using fundamental software in the business. Whether that’s using the new features of Outlook, or an overview of the latest Office, education in small chunks is often more easily digested by staff. When did your business receive any formal training in its back office products? These sessions are free for those clients with support contracts and can greatly improve productivity. We will reinforce these sessions with extra articles and more on our website, Blogs and e-shots - helping to keep everyone in-the-loop.
One of our team will visit your office and deliver an IT Focus session regularly or periodically, according to your business’ needs. This allows staff to receive key updates on software, byte size training sessions or simply a refresher on using fundamental software in the business. Whether that’s using the new features of Outlook, or an overview of the latest Office, education in small chunks is often more easily digested by staff. When did your business receive any formal training in its back office products? These sessions are free for those clients with support contracts and can greatly improve productivity. We will reinforce these sessions with extra articles and more on our website, Blogs and e-shots - helping to keep everyone in-the-loop.
Being established over 13 years with our two directors
having a collective knowledge that is frightening when expressed in years,
extending into more than 50 – J & J Systems supports small to medium
businesses in Kent and the South East from a diverse range of market
sectors. This experience is drawn on to provide a complete range of
services, which can be used individually or collectively for our clients, offering
solutions that can be adapted to suit all budgets.
If you would like to arrange an appointment for one of our
Directors to visit you and discuss why we should be the Devil You do Know in the future, give the
office a call on 01227 371375.
No comments:
Post a Comment